Privacy Policy

Effective Date: June 6, 2025

Your privacy matters to us. This Privacy Policy explains how Konceptus AI ("we," "us," or "our") collects, uses, shares, and protects your information when you access or use our website (https://www.konceptusai.com) and any related services or tools (collectively, the "Services").

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information in two primary ways:

a. Information You Provide Voluntarily

  • Account Information: When you register, we may collect your name, email address, username, and password.
  • User Content: This includes any sketches, prompts, descriptions, or files you upload while using our AI tools.
  • Communication: Any messages, inquiries, or feedback you send us, including your contact details.
  • Quote Requests & Custom Projects: If you request a build plan quote, we may collect specifications, reference files, project notes, delivery preferences, and payment information (processed securely via third-party providers).

b. Information We Collect Automatically

  • Usage Data: Pages visited, features used, generation activity, time spent, and interaction logs.
  • Device & Technical Data: IP address, browser type, device model, operating system, and referring URLs.
  • Cookies & Tracking: We use cookies and similar technologies to personalize content, improve functionality, and analyze traffic. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our Services
  • Manage user accounts and access
  • Deliver AI-generated content and digital downloads
  • Monitor usage, enforce limits, and improve performance
  • Communicate with you (support, service updates, offers—with your consent)
  • Process payments and manage purchased plans
  • Respond to quote requests and deliver custom build plans
  • Prevent fraud, abuse, and unauthorized access
  • Comply with applicable legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We only share it when necessary:

  • Service Providers & Partners: We work with trusted third parties (e.g., hosting, analytics, payment processors, AI model partners) who help us run the platform. These parties are required to protect your data.
  • Legal Requirements: If required by law, court order, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred as part of the transaction.

4. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill the purposes described above
  • Comply with legal or contractual obligations

You can request deletion of your account and associated data by contacting us at info@konceptusai.com.

5. Custom Project & Build Plan Data

If you request a quote or proceed with a custom build plan, we may collect and process project-specific information such as:

  • Technical drawings, sketches, or specifications
  • Reference files, design briefs, or inspiration materials
  • Communication logs related to the project
  • Delivery preferences, timelines, and pricing agreements

We treat all custom project data as confidential. It is used solely for the purpose of delivering your custom build plan and will not be shared with third parties without your explicit consent, except when required to provide the service or by law.

You retain full ownership of your intellectual property. All materials provided remain yours.

6. Data Security

We implement technical and organizational measures to protect your personal information. While no system is 100% secure, we regularly review our safeguards to help prevent unauthorized access, misuse, or loss.

7. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction, deletion, or restriction of your data
  • Object to specific types of data processing
  • Withdraw consent where applicable
  • Request a portable copy of your data

To exercise these rights, contact us at info@konceptusai.com. We may need to verify your identity before processing your request.

8. Children’s Privacy

Our Services are not directed to individuals under the age of 13 (or the minimum age required by local law). We do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it promptly.

9. International Data Transfers

Our servers and service providers may be located in countries other than your own. By using our Services, you consent to the transfer and processing of your information in these locations, which may have different data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or through the platform. We encourage you to review this page regularly to stay informed.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:

Konceptus AI

📧 Email: info@konceptusai.com

🌐 Website: https://www.konceptusai.com